Privacy Policy

1. Who We Are

We are a South African mining and energy company focused on gold, coal, oil, mineral resources, petroleum services, industrial supply, and energy infrastructure. Our head office is located at Bankenveld Estate, Witbank, Mpumalanga. For privacy matters you may contact us at info@hamoodley.co.za.

2. Information We Collect

We only collect personal information that is relevant to the services you request. This may include:

• Contact details - name, company name, email address, and telephone number submitted through enquiry, booking, order, or application forms.
• Order and booking details - commodity orders, consultation bookings, delivery details, and transaction references.
• Payment details - payment method and transaction references. We do not store full card or wallet private keys.
• Communication records - correspondence with our corporate desk, including due diligence and supplier enquiries.
• Technical data - standard web analytics such as browser type, device type, and pages visited where analytics are used.

3. How We Use Your Information

We use personal information to:

• Respond to enquiries and provide information you request;
• Process commodity orders, bookings, and related documentation;
• Issue invoices and tax documentation for the services you purchase;
• Maintain our records for audit, compliance, and governance purposes;
• Meet contractual and regulatory obligations; and
• Improve the security and reliability of our website.

4. Legal Basis for Processing

We process personal information where you have given consent, where processing is necessary to perform a contract to which you are a party, where processing is required by law, or where processing serves a legitimate interest of the company that does not override your rights.

5. Sharing and Disclosure

We do not sell personal information. We may share information only where necessary to provide our services - for example with service providers who assist with hosting, payment processing, courier, and professional services - and only under terms that require those parties to protect the information. We may also disclose information where required by law, regulation, or a valid legal request.

6. Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, meet contractual and legal requirements, and support audit and governance. When information is no longer required, we delete or anonymise it in a secure manner.

7. Security

We apply appropriate technical and organisational measures to protect personal information against loss, unauthorised access, alteration, and disclosure. These measures are reviewed regularly and aligned with the sensitivity of the information we hold.

8. Your Rights

Subject to applicable law, you may request access to the personal information we hold about you, request that it be corrected, object to its processing, or request that it be deleted. You may also withdraw consent at any time. To exercise any of these rights, contact us at info@hamoodley.co.za.

If you are not satisfied with how we handle a request, you may lodge a complaint with the Information Regulator of South Africa at inforeg@justice.gov.za or by mail to: Information Regulator (South Africa), JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or the law. The current version will always be published on this page with an updated effective date.